If you have forgotten your password and have followed the process to get an email to reset it but haven't received it, review the following possible causes and solutions:
1..1.    Check the email reached your main folder: Open your spam, junk, archived, promotions and bulk folders to see if it ended up there.
1..2.    Check that the address you tried to reset is correct: The email address you completed may not be the one you signed up with. This can happen, for example, if you have several email addresses, such as a Hotmail one and a Gmail one, and you are trying to log in with an address not registered with MartiDerm. Try entering your email address again and we will resend the email to reset your password.

1..3.    I still haven't got the email to reset my password: Complete our contact form indicating your login problem and our team will contact you as quickly as possible to help.